Contact Info
We value customer service and strive to provide the best experience possible. If you have any feedback, concerns, or inquiries about our products or services, please do not hesitate to contact us.We welcome and appreciate any feedback you have to offer, as it allows us to improve our products and services. If you have any billing questions, pricing inquiries for standard or custom orders, or need help with bulk deliveries, please contact us.Additionally, we offer bespoke services and are happy to work with you to turn your ideas into a physical product. For any general inquiries or questions not answered on our website, please reach out to us. We look forward to hearing from you
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Frequently Asked Questions
Why is my order delayed?
Any delay will be communicated to you via email, please check you junk / spam folder for emails from sales@thesafetysigncompany.co.uk.
How do I cancel an order?
Cancelling your order will only be possible if your order has not gone to production. Please contact us as soon as you can.
How do I modify an order?
We can amend, edit or change your order only if its not gone to production, contact us to find out its status.
How do I track an order?
We don't supply tracking numbers on every order although we do have them and can supply you with it on request.
How do I get a refund?
If your order has to be returned for some reason or has been damaged , a replacement will be supplied or a refund should that be the best course of action, a refund normally 5 - 7 days to reach your account.